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Senior QA Manager (Hospice/Home Health) - Data Analytics Process Improvement

Department: Compliance
Location: Frisco, TX

>> We offer our team the best <<

  • Medical, Dental and Vision Benefits
  • Continued Education
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

POSITION SUMMARY: This position will be responsible for organizing/summarizing data to demonstrate compliance with Hospice & Home Health regulatory requirements; develop & maintain collaborative tracking mechanisms for internal and external audits; liaise with IT Development team in the development & refinement of internal audit tools; and is expert in Lean Process Improvement Methodology.

Schedule: Monday thru Friday 40 - Fully Remote

ESSENTIAL DUTIES:

  • Creates and maintains annual scorecards & key metric reports for Hospice
  • Prepares quarterly and annual Compliance Committee and Governing Body presentations
  • Supports ACHC accreditation process by creating pre-survey and follow-up audits
  • Creates and maintains collaboration tools between quality, operations and finance teams using Smartsheet
  • Coordinate with IT & provide oversight of enhancements and issues with Hospice Audit Manager
  • Assists in developing educational webinars
  • Always maintains a high degree of confidentiality due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicaid and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

PERFORMANCE RESPONSIBILITIES:

  • Maintain positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Leads Continuous Quality Improvement projects
  • Always represents the organization professionally

POSITION REQUIREMENTS & COMPETENCIES:

  • Bachelor’s Degree in Business, Healthcare Administration, or a related field of study. Master’s degree preferred.
  • 5-7 years of experience in health care business or consulting firm
  • Expert in Microsoft Office Suite products; Outlook, Excel, PowerPoint, Visio, Word
  • Smartsheet Exp is a bonus
  • Some experience in a large, fast-paced, results-driven, multi-site organization
  • Must possess strong communication, written, interpersonal, and advanced computer skills
  • Ability to travel up to 60%
  • Must be self-confident, thorough, and prompt in completing assignments and projects
  • Passionate, energetic, tenacious and resolute, with a high sense of urgency and a strong drive to produce results

To apply via text, text 8329 to 334-518-4376.

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