Now Hiring: Full-Time Scheduling Specialist – Home Health | Covington/Bartlett, TN

New Competitive pay rate

Must have Home Health experience.

Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday–Friday, 8:00 AM–4:30 PM.

Perks:

• PTO + Holidays

• Mileage Reimbursement

• Flexible Schedule

• 401(k) with Company Match

• Comprehensive Benefits

• Supportive Team

Serve patients where they live—recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact.

Apply today!

Text to apply: Texted: 9762 to 334-518-4376

We offer:

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do:

• Confirms patient appointments and perform patient reminder calls according to client guidelines
• Manages client and care provider’s schedules efficiently
• Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
• Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintains patient records in billing/scheduling system formats and in hard copy when indicated
• Completes patient schedules, forms and all correspondence
• Provides additional billing and customer service support
• Maintains a high degree of confidentiality at all times due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department

Qualifications:

• High school diploma required. College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred

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