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Home Care Service Coordinator

Department: Branch Admin
Location: Nashville, TN

Join a Growing Team and Build Your Future with Addus HomeCare!

Home Care Service Coordinator

Location: Addus HomeCare
51 Century Boulevard, Suite 130
Nashville, TN 37214

Schedule: Full-Time | Monday-Friday | 8:00 AM - 5:00 PM
Includes Rotating On-Call Availability


Your Career. Your Growth. Your Opportunity.

At Addus HomeCare, we're not just filling positions, we're building careers. As one of the fastest-growing leaders in home care, we are looking for motivated, compassionate professionals who want more than just a job. Here, your growth path is yours to create.

Whether your goal is leadership, operations, recruiting, branch management, or beyond, Addus provides the opportunity, support, and exposure to help you get there. Your future is in your hands, and we'll help you build it.

If you thrive in a fast-paced environment, enjoy solving challenges, and have a passion for helping seniors and individuals with disabilities remain safely in their homes, we want to meet you!


Why You'll Love Working at Addus

  • Medical, Dental & Vision Insurance
  • Monthly Bonus Opportunities
  • Daily Pay Available
  • Paid Time Off
  • Mileage Reimbursement
  • Retirement Planning Benefits
  • Company-Paid Life Insurance
  • Employee Discount Programs
  • Career Advancement Opportunities
  • Growing Company with Internal Promotion Focus

What You'll Do

The Service Coordinator role at Addus HomeCare is often considered the "hub" of the branch office. It is a fast-paced position where multitasking is key. The position coordinates caregivers, clients, schedules, authorizations, and communication to ensure clients receive the services they need while maintaining compliance and staffing coverage, all while ensuring exceptional service delivery.

Key Responsibilities:

  • Create and manage caregiver schedules using company systems
  • Respond to schedule changes due to client requests, illness, vacations, or leaves of absence
  • Coordinate alternate coverage to ensure uninterrupted care
  • Support caregivers and office staff in delivering high-quality services
  • Ensure services align with client care plans and company standards
  • Conduct in-home visits, including new admissions and routine supervisory visits
  • Assist with reportable event management and compliance requirements
  • Build strong relationships with clients, families, and caregivers
  • Travel throughout the service area as needed (approximately 30%)
  • Perform additional duties that support branch success

What Makes You a Great Fit?

We're looking for energetic professionals who enjoy multitasking, relationship building, and making a difference every day!

Requirements:

  • High School Diploma or Equivalent
  • Minimum of 1 year office experience
  • Experience with Electronic Visit Verification (EVV) systems preferred
  • Caregiving or personal care experience preferred
  • Strong communication and interpersonal skills
  • Excellent organizational and problem-solving abilities
  • Ability to work within multiple computer systems simultaneously
  • Reliable transportation and willingness to travel throughout the territory

Make an Impact Every Day

Every schedule you create, every caregiver you support, and every client you help contributes to improving someone's quality of life. This is more than an office job. It's an opportunity to be part of a mission-driven team that helps individuals maintain independence and dignity in their own homes.

Ready to Grow With Us?

If you're looking for a company where hard work is recognized, advancement is achievable, and your career goals matter, Addus HomeCare is the place for you.

Apply today and start building the career you've been looking for. Your destiny is in your hands, and your next opportunity starts here.

We provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 11863 to 334-518-4376

 

 

 

 

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